Q: If I dont like something can I return it?
A: For Perishable Items : For orders placed in Delhi, NCR, you can return whatever you are not happy with within 24 hours and the amount will be deducted from your bill. A partial return for a single product is not possible. For instance, if you are unhappy with 2 pieces of cucumber out of 5, you will have to return all 5 pieces.
For complaints received within 24 hours after the delivery pertaining to quality issues, a refund or a credit will be offered for the next delivery. Complaints received after 24 hours of delivery will be handled on a case by case basis since most perishable or tender vegetables don't have a shelf life greater than that. We encourage people to send in complaints ideally at the time of delivery, or else soon after, so that refunds/credits can be easily processed.
For Non Perishable items : Should you be unsatisfied with the quality or if there is a product issue and wish to get a refund after receiving your order, please contact us within 7 days of the delivery and we will refund or credit you the amount that you wish you return.
You can write to us within 7 days after delivery in case there is an issue with the quality of the product. A refund or a credit will be offered for the same.